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Downloads

bobshankar
New in Town
Posts: 5
Joined: June 9th, 2010 1:10 am

Downloads

Postby bobshankar » July 5th, 2010 9:46 am

Hi
When I select the feed to use on iPod, it comes up as ItalianPod101, not ThaiPod101!!
So I can't log in !!
Can something be done - I just click on the Basic Feed button on the download page and the Italian Pod appears in iPod
Great that Thai has been added to your repertoire

Yhasreen
New in Town
Posts: 1
Joined: June 20th, 2010 11:22 am

dead link of download centre

Postby Yhasreen » July 5th, 2010 2:40 pm

bob shanker - some of the link is dead

i tried going to account
then to recommended tool
choose you type of feed basic, premium,...

it works for me :)

Get 40% OFF
super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » July 5th, 2010 6:46 pm

We fixed the Basic/Premium feed links found here:

http://www.thaipod101.com/basic-premium-podcast-feed/

Thank you for support as patience as we iron out kinks over the next few days!

Team ThaiPod101.com

david
New in Town
Posts: 3
Joined: June 20th, 2010 11:14 am

Postby david » July 5th, 2010 7:10 pm

super_user wrote:We fixed the Basic/Premium feed links found here:

http://www.thaipod101.com/basic-premium-podcast-feed/

Thank you for support as patience as we iron out kinks over the next few days!

Team ThaiPod101.com


Man this is frustrating.

The URLs you mention do load in iTunes but my user/password isn't being accepted.

When I try to access any premium content, it takes me to the upgrade page. But I am already a premium member.

Also on this page the emoticons are all broken. The images don't show.

irishsf27
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Posts: 2
Joined: July 4th, 2010 3:52 pm

Postby irishsf27 » July 5th, 2010 7:21 pm

Mine is the same, it will open itunes (and uses the thaipod101 link), but will not accept the password for me, but I figured it was because there are no USA Itunes store podcasts for Thaipod101 yet?

super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » July 5th, 2010 7:52 pm

Hello irishsf27 / david,

Thanks for reporting the issue. The Premium iTunes Feed should now accept your credentials. I tried it with your accounts and was able to access the feed.

We are currently working on a fix for the missing emoticons, forum error, and forum styling.

We are truly sorry for any frustrations and thank you for your continued support and patience.

Team ThaiPod101.com

david
New in Town
Posts: 3
Joined: June 20th, 2010 11:14 am

Postby david » July 5th, 2010 8:03 pm

Excellent. The iTunes feed is working now.

irishsf27
New in Town
Posts: 2
Joined: July 4th, 2010 3:52 pm

Postby irishsf27 » July 5th, 2010 8:29 pm

No worries (or frustrations)... I've worked in IT for 14 years, I know, day one launch bugs happen. We get it fixed as soon as possible...


super_user wrote:Hello irishsf27 / david,

We are truly sorry for any frustrations and thank you for your continued support and patience.

Team ThaiPod101.com

super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » July 6th, 2010 3:33 pm

We have corrected the forum issues (emoticons and styling). We should have the error message on posting resolved shortly.

david
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Posts: 3
Joined: June 20th, 2010 11:14 am

Postby david » July 6th, 2010 5:26 pm

Any chance that the RSS feed can be fixed so that the entries are in the correct order? Currently the lesson parts aren't even bunched with each other.

Great work on resolving some of the issues with premium content access!

super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » July 9th, 2010 5:24 am

david wrote:Any chance that the RSS feed can be fixed so that the entries are in the correct order? Currently the lesson parts aren't even bunched with each other.


Hi David,
We have a fix for the RSS feed which will rollout soon. Also, our iTunes Podcast Feed just got approved by Apple. You can now access our public podcast on iTunes here:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=381009650
Thank you,
Team ThaiPod101.com

info7969
New in Town
Posts: 1
Joined: August 9th, 2010 4:25 pm

ITunes Feed PDF issues

Postby info7969 » August 17th, 2010 12:31 am

I'm having trouble downloading the PDFs using either the basic or premium feed via ITunes.

I have a premium subscription and I got the PDFs for a while, but as of earlier today, I can't get the PDFs. Audio and Video, I can still get those. I'd really like to get access to them again, as I have trouble wrapping my head around language without some written visuals to keep me going.

Much appreciation and thanks.

super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » August 17th, 2010 9:09 am

info7969,
We apologize for the inconvenience. This is a known issue that's currently being addressed by our tech team. A resolution should be in place within 24 hours. Thank you for your support.
Team ThaiPod101.com

super_user
New in Town
Posts: 7
Joined: June 3rd, 2010 6:59 am

Postby super_user » August 17th, 2010 12:36 pm

info7969,
You should now be able to download PDFs using the Basic ore Premium iTunes Feed.
Thank you,
Eran

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